Privacy Policy
Essence of Mulranny Ltd
Effective date: 2 November 2026
Website: https://www.essenceofmulranny.com
1. Introduction
Essence of Mulranny Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information.
We are an Irish registered company providing international art retreats, creative workshops, educational programmes and online art courses, including Painting with Fire.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, make a booking, purchase a course, contact us or use our services.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.
2. Who We Are
Data Controller: Essence of Mulranny Ltd
Business Address: Old Convent Studios, Mulranny, County Mayo, Ireland
Website: www.essenceofmulranny.com
Privacy Contact: lora@essenceofmulranny.com
Essence of Mulranny Ltd is responsible for determining how and why personal data is processed in connection with its services.
3. Information We Collect
Depending on how you interact with us, we may collect:
Personal identification information, including your name, email address, telephone number and postal address.
Booking information, including retreat registrations, course purchases, travel preferences and accommodation arrangements.
Payment and transaction information, including payment confirmations, transaction references and billing details.
Communications, including emails, enquiries, customer service correspondence and booking-related messages.
Course account information, including registration details and information needed to provide access to online learning materials.
Technical information, such as IP addresses, browser information, cookies and website usage data, where collected by our website or service providers.
Additional information you voluntarily provide when arranging travel or participating in our programmes.
Where we need to collect sensitive information, such as health, accessibility or dietary information for a retreat, we will explain why it is needed, limit its use and identify an appropriate legal basis for processing it.
4. How We Use Your Information
We use personal information to:
Process registrations and bookings for art retreats, workshops and courses.
Receive payments, issue invoices and maintain financial records.
Provide access to online courses and educational content.
Communicate important booking, travel and programme information.
Arrange accommodation, transport and other services associated with retreats.
Respond to customer enquiries, requests and complaints.
Manage refunds, payment disputes and fraud prevention.
Comply with legal, accounting, tax and regulatory obligations.
Maintain the security and functionality of our website and services.
Send marketing communications where we have a lawful basis to do so.
We do not sell customer personal information to third parties.
5. Legal Basis for Processing
We process personal information under one or more of the following legal bases:
Performance of a contract: Where processing is necessary to provide a retreat, course or service you have purchased or requested.
Legal obligation: Where we must retain information for tax, accounting, financial or regulatory purposes.
Legitimate interests: Where necessary for reasonable business purposes, such as customer service, fraud prevention, website security and the administration of our services, provided those interests are not overridden by your rights.
Consent: Where consent is required, including for certain marketing activities, optional cookies or processing sensitive information.
Where processing is based on consent, you may withdraw that consent at any time.
6. Payments and Financial Security
We use third-party payment service providers, which may include Wise, Stripe and PayPal, to facilitate secure transactions.
When you make a payment, relevant payment and transaction information may be processed directly by the payment provider in accordance with its own privacy and security policies.
We use payment information to confirm purchases, manage bookings, maintain financial records, process refunds and resolve payment disputes.
We do not intentionally collect or store complete payment card numbers or card security codes in our own booking records.
7. Sharing Information With Third Parties
Where necessary to deliver our services, personal information may be shared with trusted third parties, including:
Payment processors and financial service providers.
Website hosting and technical service providers.
Online course delivery platforms, including Searchie.
Accommodation providers, transport companies, tour operators and local retreat partners.
Teachers and programme facilitators where necessary for participation.
Professional advisers, accountants and legal representatives.
Public authorities where disclosure is required by law.
We share only information reasonably necessary for the relevant purpose and require appropriate protection of personal information.
8. International Transfers of Personal Data
As Essence of Mulranny Ltd organises international retreats and provides online services to customers worldwide, personal information may need to be transferred or accessed outside the European Economic Area.
Where GDPR international transfer requirements apply, we use an appropriate lawful transfer mechanism, such as an adequacy decision or approved contractual safeguards, or another applicable GDPR provision.
Information shared with overseas travel providers is limited to what is necessary to arrange the services requested.
9. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected.
Financial and transaction records are retained for the periods required by applicable Irish tax and accounting legislation.
Booking and customer service records are retained for as long as reasonably necessary to administer services, address disputes and meet legal obligations.
Online course account information may be retained for the period necessary to provide the access purchased, including lifetime-access arrangements where applicable.
When information is no longer required, we securely delete or anonymise it, subject to legal retention requirements.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures include appropriate account access controls, the use of reputable service providers and secure payment processing systems.
Although no internet-based system can guarantee absolute security, we take the protection of customer information seriously.
11. Cookies and Website Technology
Our website and associated service providers may use cookies and similar technologies to support website functionality, customer sessions, online course access and website performance.
Where non-essential cookies or tracking technologies are used, we will provide the information and consent choices required by applicable law.
Further information about cookies and available choices may be provided through our website's cookie settings or a separate Cookie Policy.
12. Marketing Communications
We may contact customers with information about bookings, courses, retreats and services they have requested.
We may also send promotional communications where permitted by applicable law.
You may opt out of marketing emails at any time by using the unsubscribe facility provided or by contacting us directly.
Opting out of marketing does not prevent us from sending necessary transactional or booking-related communications.
13. Your Data Protection Rights
Under the GDPR, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information in applicable circumstances.
Request restriction of processing.
Object to certain processing activities.
Request portability of eligible personal information.
Withdraw consent where consent is the legal basis for processing.
Lodge a complaint with a data protection supervisory authority.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the privacy contact details above.
You may also contact the Irish Data Protection Commission at:
14. Children's Privacy
Our website and services are primarily intended for adults.
Where a programme involves minors, we will take appropriate steps to obtain any required parental or guardian authorisation and protect children's personal information.
15. Automated Decision-Making
We do not make decisions about customers based solely on automated processing that produce legal or similarly significant effects.
Third-party payment providers may independently use automated systems for fraud detection, payment security and regulatory compliance.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or data protection practices.
The latest version will be published on our website with its effective date.
17. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact:
Essence of Mulranny Ltd
Old Convent Studios
Mulranny, County Mayo
Ireland
Website: https://www.essenceofmulranny.com
Email: lora@essenceofmulranny.com